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How do I reach TELUS customer service?

Posted on 2022-09-24

How do I reach TELUS customer service?

Table of Contents

  • How do I reach TELUS customer service?
  • Is Telus customer service 24 hours?
  • Can I text Telus?
  • What is the bill credit for Telus secure business?

For TELUS wireless products and services:

  1. Phone: 1-866-558-2273.
  2. From mobile handset: Dial *611.
  3. TELUS Relay Service: Dial 711 to reach a TTY operator.
  4. Online: Visit TELUS Support.
  5. Mail:
  6. TELUS Mobility Client Care.

What is TELUS customer service number?

To learn more, call 1-866-558-2273 (Mobility) or 1-888-811-2323 (Internet, TV & Home Phone).

How do I open a TELUS business account?

Other Business services include non-wireless Business services such as Internet, Phone, Security, or Cloud.

  1. Step 1: Account information. You can create your new profile on the TELUS website.
  2. Step 2a: Verification code.
  3. Step 2b: Verification code.
  4. Step 3: Create a profile.
  5. Step 4: Confirmation.

Is Telus customer service 24 hours?

TELUS Assist is our 24/7 virtual assistant that answers your questions instantly. If you still need help, TELUS Assist will direct you to a live agent.

What is my Telus account number?

Your account number can be found on your paper bill, beside your company name. It may also appear under your billing address as your Customer number. Alternatively, you may find your account number in the top-right corner under your Billing number.

How do I check My TELUS bill?

View and download your Home Services or Business bill

  1. Download the My TELUS app.
  2. Log in with the same username and password used for My TELUS.
  3. Select Billing to view your bill.
  4. To download your bill select Download PDF and save the file to your computer or mobile device.

Can I text Telus?

Sending text messages From your e-mail – by addressing the message to 10digitmob[email protected] (e.g., [email protected]) From your mobile phone to a non-mobile number or landline.

What are the phone numbers for Telus customer service?

Monday to Sunday: 9am to 7pm. 24/7. TELUS Mobility in the US (for customers roaming in the US) 1-866-771-9666. Monday to Sunday: 9am to 10pm Eastern Time. 24/7. TELUS Mobility international (for customers roaming outside Canada) 1-416-940-5995. Monday to Sunday: 9am to 10pm Eastern Time.

How do I Manage my Telus account?

My TELUS is the best way to manage your account. Pay your bill, check your data, change your plan and much more. Already registered? Browse our support articles for your TELUS devices, services, account and more with our online help centre. Choose the best date and time to book a call and speak with a business sales expert at your convenience.

What is the bill credit for Telus secure business?

New TELUS Secure Business customers who purchase TELUS Secure Business but do not bundle with TELUS business products are eligible to receive a monthly bill credit for the first 3 months to offset monthly security service charges.

Is Telus a Canadian company?

Telus is a Canadian telecommunications company that provides telephone, Internet, and television services to the western Canadian region. What kind of support does Telus offer? Customer service team of Telus offers the following support channels: live chat, call center, social media support, forum support and self-service support.

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