What is IBM customer number?

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What is IBM customer number?

Answer. An IBM Customer Number (ICN) is the unique number that IBM issues its customers during the post contract signing entitlement process. At the time the ICN is issued to the IBM customer, IBM identifies a Site Technical Contact (STC) from your company.

How do I open a case with IBM support?

Complete the following steps:

  1. Go to the IBM Support site and click Open a case..
  2. Log in with your IBM ID and password, and consent to the IBM Privacy Statement.
  3. Enter the case details.
  4. Provide the detailed description of your problem.
  5. Optional: Upload the .
  6. Select the language preferences and click Submit a case.

How do I open PMR with IBM support?

Opening a PMR

  1. In the management GUI, select Settings > Support > Open PMR.
  2. Verify that the contact information that displays on the Open PMR page is correct.
  3. Enter a description of the technical issue in the Problem Description field.
  4. Click Submit to send the information to IBM.

How do I contact IBM by email?

General inquiries

  1. Tel: Boardline:+918040683000. India Toll free: 1800-425-3303. India Toll free: 1800-425-1266.
  2. Fax: +91-80-4068 4225.
  3. E-mail: [email protected]. www.ibm.com/in-en/
  4. Shopping.
  5. Tel: India Toll Free: 1-800-425-3303,1-800-425-1266.
  6. Landline: +91 80 2678 8015.
  7. Fax: +91-80-4068 4225.
  8. Address.

What is IBM email address?

IBM uses 11 email formats. The most common IBM email format is first_initial last (ex. [email protected]) being used 78.9% of the time….IBM Email Format.

IBM’s Email Format Percentage
first [email protected] 5.3%
last [email protected] 3.2%
first last_initial [email protected] 2.1%
first ‘_’ last [email protected] 2.1%

How do I find my IBM site number?

The Site Number defines a unique physical location within your company and can be found on the Proof of Entitlement that you received from IBM. As the primary contact, you must complete initial login and add other site users (if required).

How do I add customer number to IBM ID?

Step 1 – Access SR at http://www.ibm.com/support/servicerequest/.

  1. Step 2 – Click the Sign in link or skip to Step 4 if you are already authenticated.
  2. Step 3 – Enter your IBM login ID and password.
  3. Step 4 – Select Support registrations from the right side of the header section.

How do you open a case?

To open a case is to make a statement of the pleadings in a case, which is called the opening. 2. The opening should be concise, very distinct and perspicuous. Its use is to enable the judge and jury to direct their attention to the real merits of the case, and the points in issue.

How can I raise my ticket in IBM support?

Choose one of the following options:

  1. In the tile view, click the More icon in the tile for the resource. . Click Get Support, then click Create Ticket.
  2. In the table view, right-click the storage system, select Get Support, and click Create Ticket.

What is IBM PMR salary?

Average IBM Service Delivery Manager salary in India is ₹ 13.9 Lakhs for 9 to 19 years of experience. Service Delivery Manager salary at IBM ranges between ₹ 8.5 Lakhs to ₹ 21 Lakhs. According to our estimates it is 17% less than the average Service Delivery Manager Salary in Software Product Companies.

How can I check my PMR status in IBM?

About this task

  1. IBM support ticket number : In the IBM Flex System Manager, click System Status and Health > Problems view.
  2. Ticket type : Check whether the ticket type is a PMR or a CROSS/RCMS case.
  3. Machine Type : In the IBM Flex System Manager Resource Explorer, click Groups > All Systems and select your resource.