Can I renew a Family and Friends Railcard online?
A: You can renew your Family & Friends Railcard bought online within 30 days of its expiry to a digital or a plastic Railcard.
Can I renew my Railcard over the phone?
Please note you can only replace your Railcard seven or more days after the date of original purchase. Replace over the phone or in writing. You can also apply for a replacement over the phone or in writing, please contact the Disabled Persons Railcard office for details.
What happens if my Railcard expires?
If you Railcard expires before the end of your journey then you will need to renew it to be able to complete your trip using expired tickets. If the only Railcard you have is expired you will not be able to continue to use your discounted tickets.
Can you renew family and friends Railcard at Station?
Can I renew my Family & Friends Railcard at the station? Yes, if you do not wish to renew online, you can renew your Family & Friends Railcard at any staffed station ticket office in the UK.
Can two adults use a family and Friends Railcard?
Two adults can be named as cardholders on your Family & Friends Railcard. The two adults don’t need to travel together but you do need to be travelling with at least one child between the ages of 5 and 15 to be eligible for the discount.
How far in advance can I renew my Railcard?
30 days
You can renew your Railcard (digital or plastic) up to 30 days in advance of the expiry date.
How do I renew my digital Railcard?
Simply click ‘Renew my Railcard’ on the homepage, enter your log in details, click on ‘Renew’ under your expired or soon to expired Railcard, select ‘Digital’ under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.
How do I renew my expired Railcard?
Time to renew your Railcard?
- Log into your account.
- Click Renew next to the Railcard you wish to renew.
- Check all the details are correct.
- Pay and you’re done!
Can I use an expired Railcard?
Can I travel on discounted tickets if my Railcard expires before I complete my journey? No. You will not be able to travel with your discounted tickets if your 16-25 Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard.
Do I need a photo for friends and family Railcard?
A: If you opt for a digital Railcard, you must provide a photograph.
Can you get Railcard on phone?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there’s no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
How many adults can travel on a family Railcard?
4 adults
The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.
How long does it take to renew digital Railcard?
Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
How far in advance can you renew your Railcard?
Can I renew my Railcard at a station?
Please note that Railcard issued at a station cannot be renewed online. You will need to create an account and purchase a new Railcard. To buy a new Railcard, please go to the website homepage, click ‘Buy Now’ and follow the instructions on the screen.
Can you use someone else’s family and friends Railcard?
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard.
How much does a Family&Friends Railcard cost to renew?
It costs £30 to renew for the year and £70 to renew for three years, saving you £20 on the cost of three separate Railcards. Find out more about the Family & Friends Railcard. *Compatible device and minimum Operating System required, iOS 13.4 and above or Lollipop on Android or above. How far in advance can I renew my Family & Friends Railcard?
Can I renew my Railcard online?
But remember, it’s your responsibility to check that your Railcard is in date before buying or using Railcard-discounted tickets. If you didn’t buy your Railcard online, you can still renew it online. You will need to create an account and purchase a new Railcard.
Can a 17 year old renew a Railcard?
Most Railcards can be renewed no matter what age you are but there are some Railcards which you may no longer be eligible to renew. See below for more details on those Railcards that are dependent on your age at time of renewal. If you are still 17, you can renew the 16-17 Saver.
Can I renew my 16-25 Railcard before my 26th birthday?
Renewing your 16-25 Railcard before your 26th birthday You can renew your 16-25 Railcard, before your 26th birthday, providing it is due to expire within 30 days. 1-year 16-25 Railcards are available up to and including the day before your 26th birthday or a 3-year 16-25 Railcard is available up until the day before your 24th birthday.